Frequently asked questions
General
No, purchases can only be made through our authorized partners
Our products are available at major big-box retailers, plumbing showrooms, and online.
We do not recommend specific installers, but many of our local partners can provide installation services.
We do not offer installation services, but many of our local partners can assist with installations or recommendations for installers.
Vanities
No, the vanity combos only come with backsplashes
Stain is available in pen form for the touching up of minor scratches, dents, and flaws. We do not carry stain in larger containers.
Stone tops are screwed to the vanity using wooden blocks. Cultured Marble and VC tops, are not currently attached when shipped.
Handle hole drillings will vary based on collection. Typically, most products are between 3-1/2 to 4” for the hole and hardware placement. Please check the product spec sheet.
We offer collections that include two sets of hardware finishes. Reference the product description for available options.
Shower Doors
No, the WAMM® program covers most issues due to installation issues.
Most shower doors, H2OFF is applied to one side of the glass. There are a few products that require the door panel to be flipped around for desired configuration. These panels will be treated on both sides.
We offer four glass thickness:
Marina® 3/8” / Lagoon® 5/16” / Cove ¼” / Tides Varies by glass type
For safety and by law, swing doors need to swing outward at minimum. Most shower doors can be installed for left or right swing open. Reference the product description for installation options for each door.
It is recommended to use a squeegee after each use to keep the glass as blemish free and looking like new. Reference your shower door Installation Manual for cleaning recommendations.
The height and width of the finished opening is needed to choose a shower door size.
JETCOAT® SHOWER WALLS
We do not currently have a program that would build upon the shower wall systems.
Shower walls should be cleaned regularly with a nonabrasive all-purpose household cleaner or window cleaner. Always test your cleaning solution on an inconspicuous area before applying to the entire surface. A thin layer of wax could be applied to the surface of wall panel after cleaning process.
JETCOAT® shower wall panels are constructed with interlocking technology offering a fast, waterproof installation with a smooth, flawless finish, making setup simple and efficient.
Yes however, the installation concept would need to be considered. Vertical panel installation would need to pair with vertical panels; horizontal panel system would need to pair with horizontal panels. Additionally, not all edges have interlocking edges.
Shower wall panels are approx. 5/32”
Vitreous China - Toilets
Contrac & Craft+Main have several instruction videos on YouTube including How to install a replacement fill valve.
Contrac & Craft+Main have several instruction videos on YouTube including How to adjust a fill valve.
ontrac & Craft+Main have several instruction videos on YouTube including How to replace a flapper.
Toilets
No.
Most seats are standard sizes.